101 - Ben Laube Homes Team - Onboarding & Setup

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Course curriculum

1. Welcome to Ben Laube Homes brokered by eXp Realty
2. Meet The Team!
3. Ben Laube Homes Team - Digital Marketing Assets
4. Ben Laube Homes Agent Store
5. BLH Onboarding Explained
6. BLH Mentor Program
7. Team Leads
8. BLH Academy Outline
9. Guiding Principles and Expectations
10. Goals and Goal Setting
11. BLH Team Hierarchy of Help and Support Hours
12. What should a day look like for an agent on the team?
1. Communication is Key - Personality Types and Love Language
2. Complete the DISC Personality Test
3. 16 Personalities Quiz - What's your Personality Type?
4. What is your love language?
5. Complete Team Member Intake Form
1. Workplace - Update Your Profile and Follow our Team Lead
2. Workplace - Join Groups
3. ASSIGNMENT - Introduce Yourself to Us!
4. Workplace - Important Florida Resources
5. Google Calendar - Recurring eXp Training Events
6. eXp Realty Brand Guidelines
1. Team Email Account - Access
2. Your BLH Gmail Account - Basic Functionality and Advanced Tips
3. eXp Realty Email vs. Ben Laube Homes Email
4. Setting up Email Filtering
1. Slack Download and Training
2. Creating a New Section in Slack
3. Slack Keyboard Shortcuts
4. Where to go for Team Help in Slack
1. BLH Team Social Media, Webpages and Mobile Apps
2. Using Google Drive
3. Google Drive for Desktop - Access All Your Files Locally
4. Using Google Docs
5. Using Your Individual BLH Email Google Calendar
6. BLH Team Weekly Training/Events Calendar
7. Change your Cell Phone Voicemail
8. Business Card Options
9. Write & Provide Your Bio!
10. Schedule New Agent Headshots
1. Stellar MLS - Setting Up Cloud CMA for future use
2. Supra - Setup eKey Access & App (for new agent)
3. Supra - Expansion eKEY Access
4. Supra - How to Open An Electronic Lockbox (ELB) - for new agents
5. Showing Time App - Profile Set Up or Update to BLH Email
6. ASSIGNMENT - Show Yourself a Vacant Home
7. Checking Continuing Education Requirements on the DBPR Website
1. Sphere of Influence (SOI) - Who is This and Why are They So Important?
2. Sphere of Influence (SOI) Spreadsheet
3. Download Contacts From iCloud
4. Download Contacts From Facebook
5. Find Address on Property Appraiser Website
1. Follow Up Boss (FUB) Overview
2. FUB Settings - Share Your Emails and Calendar
3. FUB - Setup Email Signature
4. Your New FUB Phone Number
5. Incoming and Outgoing Calls Settings
6. Enabling FUB Caller ID on Your iPhone
7. Enabling Caller ID on Your Android Phone
8. Rearranging Your Smart Lists
9. Custom Fields - What They Are and How To Use Them
10. Moving The Custom Fields Section in Follow Up Boss
11. FUB Tags - How to Use Them **(Important for your SOI spreadsheet for import)
12. Searching For Contacts with Filters
13. ASSIGNMENT - Complete a Complicated Search
14. Calling Leads With Purpose: Call Tips and Using FUB to Your Advantage
15. FUB - Upload Your SOI to Follow Up Boss
16. Finding Your SOI in Follow Up Boss
17. Learn How to Organize and Track Outreach to Your SOI in FUB
18. A Quick and Easy Way to Engage with Your SOI
1. Texting with Follow Up Boss
2. Text Templates
3. Group Texting
4. Emailing with Follow Up Boss
5. Email Templates
6. Creating Your First Email Template
7. Using Email Templates
8. Preferred Vendor Email Templates - How to Use Them
9. Sending or Scheduling a Batch Email
10. Filtering a Contact's Communications by Type
11. Calling with Follow Up Boss
12. Creating Your Own Call Reporting
13. Creating and Utilizing Tasks
14. Inbox
15. Tagging a Team Member in Follow Up Boss
16. ASSESSMENT - Dial Using the Follow Up Boss Desktop and Mobile App
17. ASSESSMENT - Send a Group Text
18. Leaderboard
19. Deep Dive Into Follow-Up Boss
20. Join the Follow Up Boss Success Community on Facebook
1. Team Marketing Resources Overview
2. Who are our Preferred Vendors / Partners?
3. Gmail - Setup Work Email Signature
4. MAC Mail App Signature
5. Setup Zillow and Realtor.com Profiles
6. Your Google Shared Drive - How To Access and What's There!
7. BLH Team Shared Drive - How to Access Marketing Resources, Forms, and Customer Info
8. BLH Team Branding / Florida Advertising Rules
1. Prerequisites to The Team Promoting You
2. Social Media Audit
3. Using High Quality Photos on Instagram
4. Complete an Internet Audit
5. Sphere of Influence Announcement
6. Collecting Customer Reviews
1. Course 101 Completed!

About this course

Free
106 lessons
1.5 hours of video content

101 - Ben Laube Homes Team - Onboarding & Setup

Course curriculum

Welcome to the Ben Laube Homes Team

Getting to Know You

eXp Realty - BLH New Agent Setup

Your Work Email Setup

Slack

BLH Team Initial Setup

Cloud CMA / Supra Setup / Showing Time

Sphere of Influence (SOI) Marketing

Follow Up Boss (FUB) Setup

Follow Up Boss (FUB) Daily Use Training

Team Marketing and Customer Resources

Announcing You to the World!

Congratulations!

About this course